Contact us,

In order to serve you better we offer several ways to reach us. For needs that are not immediate, please fill out one of the forms below. 

We have forms for: 
  • Compliments
  • Concerns
  • Donations.
Faster Service Monday - Friday 8 am - 5 pm
Main office (502) 855-7437

You can write us at our main office:

Homemade Ice Cream & Pie Kitchen
2104 Plantside Drive
Louisville, KY 40299-1924

Compliments

We love compliments and love to share these with our staff.

​We choose on a regular basis a compliment, from an online review like Facebook, Yelp, Trip Advisor, etc or one posted here, and send a free sweet treat to the reviewer on us. 

Thanks for taking the time to tell us about your experience.

Charlie Hensley - CEO/Owner

    Compliments

Concerns?

I want to make sure your visit was a pleasurable one. When writing and filling out the form below, please include your name, date and time of visit and the store you visited, along with details of your experience. 

I personally review all complaints Monday - Friday. Mike or I will follow up with you after we have had time to review.

Charlie Hensley - CEO/Owner

    Concerns Form

Donation Requests

We are not taking any more requests for 2019, we have already committed all of our budgeted funds for 2019.

Donation requests are reviewed once a month, we cannot take requests for donations that are less than 30- days away. Due to the large amount of requests we receive we cannot respond personally to all requests. If we approve your request we will contact you, using the information you will provide here.

    Donation Requests